CGV | Détox'Home

GTC

GENERAL CONDITIONS OF SERVICE

The general conditions of service present the rights and obligations of Mrs. Valérie Bricoult-Tillière, founder of the company "Détox'Home", specializing in the decoration and design of interior space, SIRET 447 586 546 00056, hereinafter designated by the term "I" or by its name on the one hand, and any natural or legal person wishing to benefit from the services of Valérie Bricoult-Tillière hereinafter referred to by the term "Client" on the other hand._cc781905-5cde-3194 -bb3b-136bad5cf58d_

These general conditions of sale will prevail over all other conditions appearing in any other document, except prior, express and written derogation.

Any customer acknowledges having read this document before having signed an estimate with the mention "good for agreement" and having the capacity to contract with Détox'Home.

Any signature of the estimate implies acceptance of these conditions.

Article 1: object

These conditions are intended to define the terms under which we will perform our services following the express request of the Customer. These general conditions may be supplemented, if necessary, by special conditions, which in this case will be appended.

Article 2: Acceptance

The Customer acknowledges having read this document before having signed an estimate with the mention "good for agreement" and having the capacity to contract with Détox'Home.

Any signature of the estimate implies acceptance of these conditions which will be made available to the Customer with the estimate.

Article 3: Nature of the services, date and place of the service

The services that I provide are intended to meet a need for advice, support, the realization of a decoration and interior design project. Among other things, I provide decoration coaching services, design of a decoration and interior design project, home staging, shopping.

This list is not exhaustive and I reserve the right to add, delete or modify any service, if I deem it necessary, the Client will be informed of these modifications if they have an impact on his project.

I intervene only following a request from the Client. The date and place of performance of the services are agreed in advance by mutual agreement by telephone or email between me and the Client.

Article 3.1: Consulting services

Once the advice service has been completed or any other element agreed in the context of the estimate given to the client, the latter may not oppose the interior decorator with subjective arguments (of taste, for example) to justify the complete restart of the postponed work or refusal to pay the services for which he has undertaken. However, exceptionally and at the discretion of the interior designer, adjustments may be made to these documents, at the client's request.

Article 4 : Preliminary estimate

For any intervention a written estimate will be established. This estimate will specify the contact details of the Customer, the details of the services, the details of the products required and the total cost of the intervention. The quote is free. The estimate will have a period of validity, which will be indicated on the latter, during which the Customer may choose not to contract or to contract.

Article 5: Acceptance of the quote

Following its completion, the Customer must, if he accepts the implementation of the service, sign the estimate. This quote will set the place, date, terms, duration and price of the service to be performed. It will list the equipment necessary for the performance of the service.

Article 6: Applicable rates

The rates applicable to the various services will be brought to the attention of the Customer before any intervention via an estimate previously completed and signed.

The prices are net, including VAT on the basis of the rates in force.

Our trips within a radius of 50 km around 59740 Clairfayts are included in the total price of the estimate. Beyond that, an additional travel charge will be applied at €0.50 including tax per kilometer.

Article 7: Payments

In return for the performance of the services relating to the mission defined in the estimate attached to this contract, the client will pay the service provider the total sum indicated on the estimate signed and accepted by the client.

Any request by the customer for an additional service, not included in the initial estimate appended, will be the subject of an additional estimate.

Article 8 Terms of payment

For Home Staging or Detox Coaching services, payment will be made in one go, depending on the number of hours worked.

- of the amount of the service will be payable as soon as the quote is signed, a second amount corresponding to an additional 20% of the total amount will be requested at the VALIDATION OF THE PROJECT BY THE CUSTOMER stage, the remaining sum will be paid by the Customer before delivery of the final file.

- For the "Deco Express", "Decoration and makeover coaching", "2D and/or 3D plan" services , “Shopping list”, “Half-day shopping”, and “Inspiration board”, payment will be made in one go upon validation of the service.

- For the "Shopping" option, the customer must plan to provide funds for purchases. No advances will be made. We fix in advance the number of hours for the shopping accompaniment to be paid in one go, if additional hour(s), it(they) will be to be paid on the spot.

- For the "gift card", the customer chooses one of the services offered. A personalized quote can also be made on request. Payment is made at upon receipt of the order.

- At the request of the customer, certain projects can be personalized outside the framework of the services traditionally offered by Détox'Home. An estimate will then be established according to the project.

Payments will be made either by bank transfer or by postal or bank check payable to “Détox'Home”.

In the event of late payment and payment of sums owed by the Purchaser beyond the fixed deadline, and after the date of payment appearing on the invoice addressed to the latter, late payment penalties calculated at the rate_cc781905-5cde-3194 -bb3b-136bad5cf58d_ of 15.00% (per year) of the total amount of the acquisition price appearing on the invoice will be automatically and automatically without any formality or prior formal notice, without prejudice to any other action that the Supplier may entitled to sue, in this respect, against the buyer. In accordance with articles 441-6 c. com. and D. 441-5 c. com., any late payment automatically entails, in addition to late payment penalties, an obligation for the debtor to pay a lump sum indemnity of €40 for recovery costs.

Additional compensation may be claimed, on proof(s), when the recovery costs incurred exceed the amount of the lump sum compensation.

Article 9: Performance of the service

The service provider undertakes to carry out the task specified in the estimate, in accordance with the rules of the art and in the best possible manner.

The service provider undertakes to submit the documents concerning the performance of the service.

Article 10: Commitment of the customer

The client undertakes to provide the service provider with all the means necessary for the performance of the defined services: access to the places and objects subject to the performance of the services, taking pictures of the parts and objects for the study of the project by the service provider , as well as the provision of these places and objects at the times and schedule agreed between the parties.

The client undertakes to make the modifications necessary for the proper performance of the service, requested by Valérie Bricoult-Tillière.

Article 11: Cancellation, withdrawal

Any rescheduling of appointments, by either party, must take place no later than 48 hours before the intervention. The 2 parties will mutually agree on another date. In the event of cancellation during the service by the customer, the deposit paid will be acquired as damages. Under Article L121-20 of the Consumer Code, the Customer has a withdrawal period of 14 days from the signing of the quote. To do so, you must send me within this period (postmark as proof) a registered letter with acknowledgment of receipt, indicating your intention to withdraw, to the following address: 19 rue d'Orbaye - 59740 Clairfayts

In the event of a withdrawal occurring outside this period, the Customer will lose the price of the estimate and the deposits paid.

Article 12: Intellectual Property and Confidentiality

All intellectual property rights, as well as the know-how incorporated in the documents transmitted during a service, remain the exclusive property of Valérie Bricoult-Tillière. All the documents provided are intended for the personal use of the client, the client refraining from any reproduction, partial or total resale of these documents. The parties reciprocally undertake a general obligation of confidentiality relating to any oral or written information, whatever it is and whatever the medium, exchanged within the framework of the service, and this throughout the duration of the contract. and even after it expires.

Article 13: Liability

The services I provide are only subject to a simple obligation of means and not to an obligation of result. It is agreed that my liability can only be incurred for direct and foreseeable damage resulting from an order. Compensation for consequential damages suffered by the Customer is excluded. Under no circumstances will we be liable for damages caused by any failure by the Customer to fulfill his obligations. When Valérie Bricoult-Tillière is involved in the coordination of the works, any breach of contract, delay, faulty workmanship or hidden defect attributable to a third party cannot in any case be blamed on her and engage her liability. Valérie Bricoult-Tillière is neither the contracting authority nor the project manager in carrying out the work, and as such does not incur any contractual liability. His intervention consists of putting his client in contact with qualified service providers in the decoration and building sector. The client contracts directly and freely with each service provider. All the legal or contractual guarantees offered to the customer in the context of the performance of the work are offered directly by the service providers concerned (ten-year guarantee, etc.). In the event of a dispute, the customer can only turn to the offending service provider.

Article 14: Force majeure

The occurrence of a case of force majeure has the effect of suspending the execution of the contractual obligations of Valérie Bricoult-Tillière.

In particular, cases of force majeure include total or partial strikes hindering the smooth running of Valérie Bricoult-Tillière as well as the interruption of transport, the supply of energy, raw materials or spare parts.

In such circumstances, Valérie Bricoutl-Tillière will notify the Client, in writing, within 24 hours of the date of occurrence of the events, the contract binding Valérie Bricoutl-Tillière and the Client being automatically suspended, without compensation, from the date of occurrence of the event.

If the event were to last more than 30 days from the date of its occurrence, the contract entered into by Valérie Bricoult-Tillière and the Client may be terminated by the most diligent party without either party being able to claim damages.

Article 15: Referencing

The Client accepts that Valérie Bricoult-Tillière may include among her references the work carried out within the framework of this service.
The customer will not oppose in any way the sharing of works on which appear photos of the place of delivery.

Article 16: Insurance

Détox'Home has taken out civil and professional liability insurance with Allianz which covers in particular the pecuniary consequences which may be the responsibility of the insured person due to bodily injury, material and immaterial damage caused to Customers, service providers or third parties by as a result of faults, errors of fact or law, omissions or negligence committed during its activity as a service provider. This insurance policy can be provided on request. The Customer must himself ensure that the service providers he has chosen for the execution of the work are insured within the framework of their professional activity.

Article 17: Dispute and competent court

The contract concluded between Valérie Bricoult-Tillière and the Customer is governed by French law and any dispute between the parties falls within the jurisdiction of the courts of the headquarters of the Détox'Home company.